Are you one of the Diablo 4 players receiving Error Code 395002 and panicking over the apparent account lock? First of all - don't stress! Your account is not permanently locked. This error code is somewhat common and appears to be due to the Diablo 4 servers being overburdened. That said, you might be wondering how to fix Diablo 4 Error Code 395002. Well, we've got you covered.
The good news is that we will detail a simple fix in this guide. So, please sit back and relax as we take you through how to unlock your Diablo 4 account and get you back into the game in no time. So don't let this error code dampen your gaming experience; read on for a quick and easy solution to this pesky issue.
Update on 4 June 2023: We've received reports from players who are still encountering this issue after restarting / updating their Diablo 4 game client. The solution discussed below still appears to be accurate at this time.
How To Fix Diablo 4 Error 395002: Account Locked Solution
Unfortunately, you can do nothing to fix the Diablo 4 Error 395002 error except wait it out. As the error message suggests, you must "wait a few minutes and try again." However, it is worth mentioning that many players claim that restarting their Battle.net client or restarting the game itself has resolved the Diablo 4 account lock (although you should note that you might find yourself waiting in another queue).
As mentioned earlier, the servers are currently overloaded with many players attempting to access the game at once. This massive influx of players has led to various other errors, such as codes 34202, 316719, and more. That said, the Diablo 4 team is actively working on resolving these issues, and a solution to these errors should be rolled out in future updates or fixed before the full release.
If the Diablo 4 Error Code 395002 persists, you can also try resetting your network connection by restarting your router/modem, checking your internet connection, and ensuring your firewall is not blocking the game's access to the internet. While this is unlikely the root of the problem, it's probably worth trying anyway.
And that's everything to know about how to fix Diablo 4 Error Code 395002. While there's no official fix from the developers, restarting your Battle.net client or game, resetting your network connection, and checking your internet connection should help resolve the issue. We suggest monitoring the Diablo 4 team's official Twitter and forums for updates on the situation. With these tips, you should be able to get back to playing the game without any further issues.
For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:
Diablo 4 Class Builds - Best Barbarian Build | | Best Necromancer Build | Best Sorcerer Build | Best Druid Build | Best Rogue Build | All Classes Tier List | Best Class For Beginners | Build Calculator |
Class Mechanics: Sorcerer Enchantment System | Barbarian Arsenal | Rogue Specialization | Necromancer Book of the Dead | Druid Spirit Animals | Unlock Golems |
Items - Healing Vial | Item Slot Types | Transmogs/Wardrobe | Salvage Items | Durability & Repair | Trading Items | All Unique Items & Stats | Set Items | Item Quality/Rarity Levels | Elixirs | Butcher's Cleaver | Cry of Ashava Trophy |
Features: Beginners Guide | Impressions From Beta |
Quests: Ritual Tower Key | Forgive Me Side Quest | Traveler's Prayer Side Quest | Secret Of The Spring Riddle | Raising Spirits Side Quest | Woodsman Of Nevesk | Fiend Rose |
General D4 Guides: Legendary & Gold Farming | Town Portal | Inventory Size | Stash Size | Beat Lilith's Lament | Beat Den Mother Boss | Beat Lord Avitus Boss | Beat Blood Bishop Boss | Reset Dungeons | Gathering Legions Guide | The Butcher Boss | Leave Dungeons | All Stronghold Locations | Hardcore Mode | Change Difficulty | Unlock/Launch Time | Balance Changes | Patch Notes |
Diablo 4 Tech Guides - Ray Tracing Support | Couch Co-Op | Server Regions | PC Requirements & File Size | Diablo 4 Servers Down? | Connection Issues Fix | Crashing Issues Fix | Unable To Install or Patch | Low FPS Fix | Error Code 34202 Fix | Disable Fog & Glare | Stuck in Queue Fix | Console Issues | PC Issues | Enable & Disable Chat Bubbles | Hit Max Level Fast | Best PC Settings High FPS | Error Code 395002 Fix | Error Code 316719 Fix | D4 on Steam Deck | Offline Mode | DLSS 3 & NVIDIA Reflex |
Crafting/Vendors - Jeweler | Gambling & Obols | Occultist | Alchemist | Blacksmith | | Monster Parts | Skins | Ore | Plants |
Legendary Aspects - Codex of Power | Sorcerer Legendary Powers | Barbarian Legendary Powers | Rogue Legendary Powers | Necromancer Legendary Powers | Druid Legendary Powers
Activities - Strongholds | Nightmare Dungeons | Silent Chests | Altars of Lilith | Helltides | Endgame |
Story & Lore - Campaign Length | Who is Lilith? | Who is Inarius | Deckard Cain | Secret Cow Level | All D4 Acts Listed |
Zones - Fractured Peaks Overview | Scosglen | Kehjistan | Dry Steppes | Hawezar | All Waypoint Locations | Full World Map | Fractured Peaks Chests | Fractured Peaks Cellars |
Stronghold Guides - Kor Dragan | Malnok | Nostrava |
Mounts - Temptation Mount | Diablo 4 Class Dismount Mechanics | Unlock & Customize |
Seasons - Battle Pass Price | Diablo 4 Season Duration | Battle Pass Differences | Get Favor | Next Season Start Date | Season Blessings | Season Journey | Diablo 4 Content Roadmap |
Gameplay Systems - Armor System | Clans | Primary Stats & Effects | Shrines & Buffs | Renown & Reputation | Max Level & Paragon Cap | World Tier Difficulty Levels | Followers/Mercenaries |
World Bosses - Ashava | Avarice | Wandering Death | Beat Ashava | Ashava Spawn Location |
Diablo 4 Misc - Statue of Inarius Price & Specs | Wolf Pack Cosmetic | Codes | Diablo 4 Free-to-Play? | Mother's Inked Title | Collector's Edition | How To Respec | Stagger Mechanic | Patch Notes | Asmongold Diablo 4 Beta Thoughts | Item Shop | Wings of the Creator Emote |
Challenges/Achievements - Necromancer Challenges | Barbarian Challenges | Druid Challenges | Rogue Challenges | Sorcerer Challenges | Crafting Challenges
Diablo 4 PvP - Coming soon!
Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.
